Deliver Stellar Guest Experiences with Our Smart Hospitality Solutions
From managing guest data to integrating with their mobile devices, our hospitality communications solutions give your guests a better stay, leading to better ratings and higher revenue.
Integrate with PMS & other apps in the industry
Small gestures that make a big difference: remembering guest names and preferences, providing timely service, and protecting their privacy at all times. By integrating with hospitality management solutions and contact center routing, Smart Innovations solutions help you get the small things right. you can offer guests relevant content to enrich their experience and promote revenue-generating services based on known guest preferences. Using a multilingual and interactive guest app, for example, you could customize your guest experience and build rapport for lifelong customers.
Strengthen Guest Engagement
With contact center routing, real-time messaging, Smart Innovations Revolution, and bring-your-own-device integrations, you can use multiple communications channels to interact with your guests and promote your brand services, restaurants, and amenities before, during, and after their stay. Gaining insight into your guests’ habits and anticipating their needs allow you to differentiate your business by providing personalized experiences for your guests.
Security for Your Guests and Staff
A highly rated hotel relies heavily on reliable partners that can be trusted and sees the importance of security for staff and guests. Ensuring that security measures are respected not only ensures guest safety but presents your hotel as a safe establishment, resulting in increased guest trust. In case of emergency, you can keep staff and guests safe by using the Smart Innovations solution to easily and effectively communicate with your staff and guests by sending mass notifications through a variety of channels and devices.
